Juan, a long time janitor and a flirtatious employee, has once again been hanging around with the secretarial staff and making, what he feels are innocent comments. Juan says things such as "The perfume you are wearing is very sexy." or "That sweater you have on really accentuates your curves." Normally the secretaries ignore his comments and know that he harmless and does not intend to harassment them. However a new employee, Rose, has taken offense to the repeated comments and has filed a complaint. As the HR Manager you should:
A) investigate the complaint immediately, ensuring you talk to any witnesses and to both Juan and Rose to get their version of events.
B) immediately give Juan the appropriate disciplinary action because the new employee's perceptions of him are accurate.
C) follow up with Rose after you take the appropriate steps to resolve the issue so that she knows it has been handled.
D) All choices are correct.
E) A and C are correct.

Question

Quizplus · Accepted Answer

A thorough investigation is necessary to understand the context and gather evidence before any action is taken. After resolving the issue, it's important to follow up with Rose to ensure she feels the situation has been adequately addressed. Immediate disciplinary action without investigation could be unjust.

Juan, a Long Time Janitor and a Flirtatious Employee, Has