________ integrate(s) multiple applications from multiple business functions, business units, or business partners to deliver a seamless experience for the customer, employee, manager, or business partner and provide a greater degree of cross-functional integration than the traditional enterprise applications.
A) PRM software
B) SFA software
C) ERP suites
D) Service platforms

Question

Quizplus · Accepted Answer

Service platforms integrate multiple applications from different business functions and units to provide a seamless experience for customers, employees, and partners. They offer a greater degree of cross-functional integration than traditional enterprise applications, including PRM software, SFA software, and ERP suites.

________ Integrate(s) Multiple Applications from Multiple Business Functions, Business Units