Activities occurring within maintenance include:
A) transforming requests into changes.
B) obtaining maintenance requests.
C) implementing changes.
D) designing changes.
E) all of the above.

Question

Quizplus · Accepted Answer

All of the mentioned activities occur within maintenance. Transforming requests into changes involves analyzing and clarifying the request before implementing any changes. Obtaining maintenance requests involves gathering information regarding any needed changes or fixes. Implementing changes involve making actual modifications to the system, while designing changes involves planning and designing the modifications to be made. Therefore, all of the above activities occur within maintenance.

Activities Occurring Within Maintenance Include