Trimac's implementation of a Web-based digital dashboard to provide managers with real-time information such as customer complaints is an example of
A)improved flexibility.
B)improved decision making.
C)improved efficiency.
D)customer and supplier intimacy.

Question

Quizplus · Accepted Answer

Trimac's implementation of a digital dashboard is aimed at providing real-time information to managers in order to improve decision-making. The dashboard likely allows managers to quickly identify and address customer complaints, which can ultimately improve the company's overall performance. While improved flexibility and efficiency may also be potential benefits, the focus on real-time information for decision-making makes B the best choice. Customer and supplier intimacy is not relevant to this example.

Trimac's Implementation of a Web-Based Digital Dashboard to Provide Managers