Which of these involves identifying, studying, and building upon the best practices of organizational role models?
A) Benchmarking
B) Kaizen
C) Pareto analysis
D) PDCA cycle
E) TQM

Question

Quizplus · Accepted Answer

Benchmarking involves identifying, studying, and building upon the best practices of organizational role models. Kaizen is a continuous improvement process, Pareto analysis is a tool for prioritizing problems, PDCA cycle is a four-step management method for continuous improvement, and TQM is a comprehensive management approach that seeks to improve quality at all levels of the organization.

Which of These Involves Identifying, Studying, and Building Upon the Best