Which service design technique(s) would ordinarily not be appropriate for full-service restaurant meals? A) modularizing the product B) customization as late in the process as possible C) reducing customer interaction D) the moment of truth E) All of the above are appropriate.

Question

Quizplus · Accepted Answer

Reducing customer interaction is generally not appropriate for full-service restaurant meals, as these experiences often rely heavily on high levels of customer service and interaction to enhance the dining experience.

Which Service Design Technique(s) Would Ordinarily not Be Appropriate for Full-Service