Which of the following is a guideline for closing a negative message organized using the indirect approach?
A)Avoid a certain conclusion.
B)Encourage additional communication or discussion.
C)Act as though the negative news never happened.
D)Avoid clichés that are insincere in view of the bad news.
E)Always express optimism.

Question

Quizplus · Accepted Answer

D)When closing a negative message that uses the indirect approach, be sincere in what you write. Avoid clichés that are insincere in view of the bad news.

Which of the Following Is a Guideline for Closing a Negative