Which of the following would be most effective as the closing for a message from a customer service executive of Weaver Designs to the customer,granting the claim?
A)We appreciate your support in our mission to promote green fashion, and would love to know more about the other ways in which you try to help the environment.
B)We at Weaver Designs would like to minimize such complaints and urge you to double-check washing instructions next time.
C)We at Weaver Designs urge you to carefully read and follow the washing instructions-clearly printed on all labels and packaging-to prolong the life of your clothes and to avoid further claims of this kind.
D)We appreciate your support in our mission to promote green fashion, and are very keen on avoiding such frivolous claims. We are sure you agree with us.
E)Going forward, we recommend that you check for any mistakes from your end before you send out a claim. We appreciate your support in our mission to promote green fashion.

Question

Quizplus · Accepted Answer

A)Communication about a claim is a delicate matter when the customer is clearly at fault. This answer closes on a positive note that conveys an attitude of excellent customer service. It gives the reader a glimpse into the corporate culture and encourages continued correspondence.

Which of the Following Would Be Most Effective as the Closing