Which of the following is a strategy for routine replies and positive messages?
A)using the indirect approach
B)placing your main idea in the opening of the message
C)opening with an interesting fact or question
D)avoiding embedding negative information in a positive context
E)introducing your main idea in the body of the message

Question

Quizplus · Accepted Answer

B)Readers receiving routine replies and positive messages will generally be interested in what you have to say, so you will usually use the direct approach. Therefore, place your main idea-the positive reply or the good news-in the opening.

Which of the Following Is a Strategy for Routine Replies