Which of these statements about sending your message to other people is FALSE?
A)Empathize with the listener when forming your message.
B)Focus the message content on the problem or issue, not on the person.
C)Avoid presenting the message when the listener is easily distracted by other matters.
D)Avoid repeating the information or creating any other redundancy in the message.
E)Be descriptive rather than evaluative; that is, don't make the listener defensive.

Question

Quizplus · Accepted Answer

This statement is false. Repeating important information can actually be helpful in ensuring that the listener fully understands and remembers the message. However, it is important to avoid unnecessary redundancy or stating the same information in different ways.

Which of These Statements About Sending Your Message to Other