When managers influence employee behavior, they ________.
A)predict what employees will do
B)steer it in a particular direction
C)understand why a behavior occurs
D)try not to change a behavior

Question

Quizplus · Accepted Answer

When managers influence employee behavior, their intention is to steer it in a particular direction, so that it aligns with the goals and objectives of the organization. They may use various techniques like rewards or punishments to achieve this. Predicting what employees will do or understanding the reason behind a particular behavior may be part of the process of influencing behavior, but the ultimate goal is to change it. Therefore, options A and C can be ruled out. Option D, trying not to change a behavior, is not a valid option, as it goes against the basic principle of management, which is to achieve organizational goals by directing and controlling employee behavior.

When Managers Influence Employee Behavior, They ________