Which form of reference group influence is most associated with the following situation? Carl knows that Bert has had experience with various types of motor oils because Bert is a mechanic for a large Cadillac dealership. Carl asks Bert to compare his brand against Quaker State. Bert tells Carl that Quaker State can't be beat for performance and durability.
A) coercive influence
B) information influence
C) utilitarian influence
D) value-expressive influence

Question

Quizplus · Accepted Answer

In this situation, Bert is being asked for information about his experience with motor oils, and his response influences Carl's decision. Therefore, this is an example of information influence. The other options - coercive, utilitarian, and value-expressive influences - do not fit this scenario as well.

Which Form of Reference Group Influence Is Most Associated with the Following