Which of the following is not a goal in writing adjustment messages?
A)To rectify a wrong, if one exists
B)To regain the confidence of the customer
C)To avoid future correspondence with the customer
D)To promote future business

Question

Which of the following is not a goal in writing adjustment messages? 
A)To rectify a wrong, if one exists 
B)To regain the confidence of the customer 
C)To avoid future correspondence with the customer 
D)To promote future business

Quizplus · Accepted Answer

Avoiding future correspondence with the customer is not a goal in writing adjustment messages. Rather, the goal is to resolve any issues and maintain a positive business relationship with the customer.

Which of the Following Is Not a Goal in Writing