What is the least accurate statement about business letters in today's digital age?
A)In certain situations letters are still the preferred channel of communication for delivering messages inside an organization.
B)Businesses continue to give letters to customers a high priority because these messages encourage product feedback, project a favorable image of the organization, and promote future business.
C)Business letters are less likely than electronic media to be intercepted, misdirected, forwarded, retrieved, or otherwise inspected by unintended recipients.
D)Business letters presented on company stationery carry a sense of formality and importance not possible with e-mail.

Question

What is the least accurate statement about business letters in today's digital age? 
A)In certain situations letters are still the preferred channel of communication for delivering messages inside an organization.
B)Businesses continue to give letters to customers a high priority because these messages encourage product feedback, project a favorable image of the organization, and promote future business.
C)Business letters are less likely than electronic media to be intercepted, misdirected, forwarded, retrieved, or otherwise inspected by unintended recipients.
D)Business letters presented on company stationery carry a sense of formality and importance not possible with e-mail.

Quizplus · Accepted Answer

Business letters are typically used for external communication rather than internal communication within an organization, where digital communication is more prevalent.

What Is the Least Accurate Statement About Business Letters in Today's