A central operation from which a company operates its inbound and outbound telemarketing programs is a
A) call centre
B) clearing house
C) advertising agency
D) fulfillment organization
E) support contact centre

Question

Quizplus · Accepted Answer

A call centre is specifically designed for managing high volumes of phone calls, including both inbound and outbound telemarketing activities. The other options do not typically specialize in telemarketing activities.

A Central Operation from Which a Company Operates Its Inbound