Marcus was asked to represent the cardiac unit as part of a Total Quality Management (TQM) initiative that is aimed at improving the overall quality of care at his hospital. Other departments, such as orthopedics, neurology, oncology, and pediatrics also have representatives on this team. This TQM team is an example of ________.
A) a multi-cultural team
B) a cross-functional team
C) process integration
D) an interdepartmental team

Question

Quizplus · Accepted Answer

The TQM team is an example of a cross-functional team as it consists of members representing different departments who work together to achieve a common goal of improving the quality of care at the hospital.

Marcus Was Asked to Represent the Cardiac Unit as Part