A ________ orientation is a management philosophy that focuses on ways to satisfy customers' needs and wants.
A) consumer
B) promotion
C) selling
D) production
E) quality

Question

Quizplus · Accepted Answer

A consumer orientation is also known as a customer orientation, which involves a focus on satisfying customer needs and wants. This philosophy involves understanding consumers' needs and wants and shaping the organization's offering to meet them in the most efficient and effective way possible. It puts the customers' needs ahead of the company's needs and promotes customer satisfaction as a top priority. This approach often leads to increased customer loyalty, repeat business, and positive word-of-mouth recommendations.

A ________ Orientation Is a Management Philosophy That Focuses on Ways