BSC translates an organization's vision and strategy into a set of interrelated financial and nonfinancial objectives. All of the following are nonfinancial objectives except:
A) business rules
B) customers
C) internal business process
D) learning and growth

Question

Quizplus · Accepted Answer

The other three choices, customers, internal business process, and learning and growth, are all nonfinancial objectives commonly included in a BSC. Business rules, while important for operations and governance, are not typically included as objectives in a BSC.

BSC Translates an Organization's Vision and Strategy into a Set