________ is a service factor performance characteristic of Manufacturer or Distributor Storage with Customer Pickup that is lower than other options because of the lack of home delivery.Experience is very sensitive to capability of pickup location.
A)Response time
B)Product variety
C)Customer experience
D)Time to market

Question

Quizplus · Accepted Answer

Customer experience is the service factor performance characteristic that is lower than other options because of the lack of home delivery. It is important to note that the experience is very sensitive to the capability of the pickup location. The other options listed (response time, product variety, and time to market) are not specifically related to the lack of home delivery and do not affect the customer experience in the same way.

________ Is a Service Factor Performance Characteristic of Manufacturer or Distributor