A company informs the employees of its production unit to immediately remove any nonconforming material from the normal process flow when detected, and notify either the President, Quality Manager, or Sales Manager. This is the ________ followed by the company.
A) policy
B) procedure
C) rule
D) program
E) budget

Question

Quizplus · Accepted Answer

This is a specific instruction on how to handle nonconforming material, which makes it a procedure. A policy is a broader statement of an organization's goals and values, while a rule is a specific requirement without clear guidance on how to implement it. A program is a comprehensive plan of action, while a budget is a financial document.

A Company Informs the Employees of Its Production Unit to Immediately