Which of the following is not a benefit of customer satisfaction?
A) the firm is more insulated from price competition
B) the firm provides a positive work environment for its employees
C) positive word-of-mouth is generated from satisfied customers
D) satisfied customers make purchases more frequently
E) all the above

Question

Quizplus · Accepted Answer

The Answer of Which of the following is not a benefit of customer satisfaction?
A) the firm is more insulated from price competition
B) the firm provides a positive work environment for its employees
C) positive word-of-mouth is generated from satisfied customers
D) satisfied customers make purchases more frequently
E) all the above

Which of the Following Is Not a Benefit of Customer