With respect to customer satisfaction attributes, _____ is a product attribute.
A) price
B) usability
C) exception handling
D) on-time delivery

Name: With respect to customer satisfaction attributes, _____ is a product attribute. A) price B) usability C) exception handling D) on-time delivery
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Usability is a product attribute that contributes to customer satisfaction. Price, exception handling, and on-time delivery can also affect customer satisfaction, but they are not strictly product attributes.

With Respect to Customer Satisfaction Attributes, _____ Is a Product