Which of the following is true about the functional structure?
A) Fosters the feedback loop that informs employees that their work needs to be improved.
B) Quality consciousness is an organization-wide phenomenon, not restricted to quality departments.
C) Tends to motivate employees to learn about customer expectations
D) No organizational unit has control over a whole process

Question

Quizplus · Accepted Answer

In a functional structure, the organization is divided into departments or units based on specialized functions such as marketing, finance, and production. Each unit focuses on its specific function without having control over the entire process from start to finish, which is what choice D accurately describes. Choices A, B, and C are not inherent characteristics or outcomes of a functional organizational structure.

Which of the Following Is True About the Functional Structure