Written business messages generally should use all of the following, EXCEPT:
A) Standard English
B) Short yet complete sentences and short paragraphs
C) First- and second-person pronouns
D) Big words so that you will sound intelligent

Question

Quizplus · Accepted Answer

Using big words to sound intelligent can make the message unclear and difficult to understand, which is not effective for business communication.

Written Business Messages Generally Should Use All of the Following