Phase One, unfreezing includes:
A) creating a felt need for change, minimising resistance to change
B) reinforcing outcomes and evaluating results
C) changing people, tasks, structure and technology
D) making constructive modifications

Question

Quizplus · Accepted Answer

Phase One, unfreezing, involves creating a perceived need for change and minimizing resistance to change. This stage is about preparing an organization to accept that change is necessary, which involves breaking down the existing status quo before you can build up a new way of operating.

Phase One, Unfreezing Includes