Ruth Farrar has been hired as the new customer service manager at Dover Automotive. Ruth has recently instituted certain new policies and training procedures to improve customer telephone service. The following data have been gathered for the most recent 10-week period:

Required:
a) Prepare a run chart of the most recent 10-week period.
b) What does this chart indicate?

Question

Ruth Farrar has been hired as the new customer service manager at Dover Automotive. Ruth has recently instituted certain new policies and training procedures to improve customer telephone service. The following data have been gathered for the most recent 10-week period:
 
Required:
a) Prepare a run chart of the most recent 10-week period.
b) What does this chart indicate?

Quizplus · Accepted Answer

The Answer of Ruth Farrar has been hired as the new customer service manager at Dover Automotive. Ruth has recently instituted certain new policies and training procedures to improve customer telephone service. The following data have been gathered for the most recent 10-week period:
 
Required:
a) Prepare a run chart of the most recent 10-week period.
b) What does this chart indicate?

Ruth Farrar Has Been Hired as the New Customer Service