Customer response time:
A) Is the time it takes for a customer to respond to a direct response advertisement
B) Is the period between the first consideration of a product and its initial sale to the customer
C) Is the amount of time between a customer's placing an order and the product's delivery to the customer
D) Is the same as cycle time

Question

Quizplus · Accepted Answer

Customer response time refers to the duration from when a customer places an order to when they receive the product or service. This encompasses processing, preparation, and delivery times, highlighting the efficiency of a company's fulfillment operations.

Customer Response Time