A control chart describes variation in product or service attributes over time by measuring important quality features and comparing them to maximum and minimum desired levels.
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Q4: The optimum quality level is always higher
Q5: Total quality management (TQM) assumes that improvements
Q6: Two generally accepted quality dimensions are product
Q7: A run chart is a chart that
Q8: The maximum and minimum desired levels on
Q10: A histogram is a chart that shows
Q11: Cause-and effect-analysis involves formulating diagnostic signals that
Q12: Lead indicator information usually identifies quality problems
Q13: A scatter diagram is a plot of
Q14: Errors due to inadequate or outdated work
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