Joseph Juran's quality trilogy includes
A) quality planning, control, and improvement.
B) quality assurance, planning, and organizing.
C) quality value, costs, and rewards.
D) quality planning, assurance, and rewards.
E) total quality management, costs, and rewards.

Question

Quizplus · Accepted Answer

Joseph Juran's quality trilogy consists of quality planning, quality control, and quality improvement. These three processes are fundamental to his approach to managing quality.

Joseph Juran's Quality Trilogy Includes