Which of the following is a distinctive characteristic of a service organization?
A) Quality is relatively easy to access.
B) Production and consumption are not simultaneous.
C) Inventories of finished products can be stockpiled.
D) Output is physical.
E) Production and consumption are simultaneous.

Question

Quizplus · Accepted Answer

Production and consumption are simultaneous in service organizations, meaning the service is produced and consumed at the same time, distinguishing it from manufacturing organizations where products can be produced, stored, and then consumed later.

Which of the Following Is a Distinctive Characteristic of a Service