When evaluating the cost of quality in an organization, which of the following would be considered an internal failure cost?
A) The cost to rework defective units.
B) The cost to inspect units produced.
C) The warranty repair costs.
D) Product testing.

Question

Quizplus · Accepted Answer

The cost to rework defective units is considered an internal failure cost because it is incurred due to failures detected before the product is shipped to the customer.

When Evaluating the Cost of Quality in an Organization, Which