Managers have a tendency to let their programmed activities overshadow their nonprogrammed activities because ________.
A) the outcomes of nonprogrammed decisions are more uncertain
B) the outcomes of programmed decisions are recognized and appreciated more by top management
C) the outcomes of nonprogrammed decisions are more predictable and routine
D) the outcomes of programmed decisions directly affect the employees of the organization

Question

Quizplus · Accepted Answer

Programmed activities are those that are routine, repetitive, and have a fixed set of procedures to follow. Nonprogrammed activities, on the other hand, are unique, complex, and require decision making based on uncertainty and incomplete information. Managers tend to prioritize programmed activities because their outcomes are more certain and predictable, and they can be easily recognized and appreciated by top management. Nonprogrammed activities, however, are often neglected, even though they may offer opportunities for growth and innovation. This is because nonprogrammed decisions are riskier, and their outcomes are uncertain, making them harder to justify to top management.

Managers Have a Tendency to Let Their Programmed Activities Overshadow