Quality is defined as the
A) overall level of performance relative to price
B) overall product quality, reliability, and extent to which the product meets the consumer's needs
C) performance of a product relative to consumer expectations of an ideal service
D) match between consumer expectations and consumer satisfaction
Correct Answer:
Verified
Q53: Markets are defined as
A) basic human requirements
Q54: Satisfying basic human requirements is satisfying _.
A)
Q55: A want becomes a demand when
A) it
Q56: An example of a _ is the
Q57: An example of a _ is a
Q59: The overall price given the quality of
Q60: A match between consumer expectations and good
Q61: Perceived _ has the greatest impact on
Q62: Services refer to
A) tangible products such as
Q63: All of the following are examples of
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