Data mining can be used for all of the following applications except
A) profile a firm's best customers
B) provide information to customer service personnel when they are talking to a customer
C) suggest cross-selling opportunities that may exist with current customers
D) develop models that can predict future customer behaviors

Question

Quizplus · Accepted Answer

Data mining is primarily used for analyzing data and finding patterns, not for providing real-time information to customer service personnel during interactions.

Data Mining Can Be Used for All of the Following