Through database marketing, a company like Staples can develop a profile of the firm's best customers so they can target other consumers and businesses that match that profile.
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Q26: Names and addresses of customers are the
Q27: In developing a database, it is important
Q28: In most cases, internal data is sufficient
Q29: An important source of data for data
Q30: The most common form of data mining
Q32: Customer relationship management involves differentiating customers in
Q33: Customer relationship management involves customizing the marketing
Q34: Database marketing is based on two concepts:
Q35: Customers have different future potential value to
Q36: By combining the lifetime value of a
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