________ involves rethinking and radically redesigning business processes to achieve dramatic improvements in performance,such as cost,quality,service,or speed.
A) Restructuring
B) Reengineering
C) Cross-training
D) Job rotation

Question

Quizplus · Accepted Answer

Reengineering involves completely revamping and redesigning business processes to achieve significant improvements in various areas such as cost, quality, speed, and service. Restructuring also involves organizational changes, but it is focused on changing the structure of the organization rather than the processes. Cross-training and job rotation are related to employee development and training, but do not involve as significant changes to the overall business processes.

________ Involves Rethinking and Radically Redesigning Business Processes to Achieve