Which of the following is NOT a technique for writing a bad-news message?
A) Use positive language to accentuate the positive.
B) Use the deductive writing approach.
C) Sandwich the bad news between the buffer and positive closing.
D) Use passive voice, general terms, and abstract nouns.
Correct Answer:
Verified
Q35: The governor of West Virginia during the
Q36: If bad news appears in the first
Q37: Email is typically the most effective channel
Q38: Which of the following is the BEST
Q39: Which of the following are FALSE when
Q41: Delnisha,a customer service representative for the manufacturer
Q42: To avoid litigation,some credit-granting companies
A)choose not to
Q43: Which of the following is NOT required
Q44: Several methods exist for people to protect
Q45: List and explain three stylistic aspects of
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents