In some circumstances,sharing bad news via email rather than face-to-face is justified.
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Q12: Providing an alternative or counterproposal to a
Q13: "We apologize for any inconvenience we may
Q14: Using passive voice and complex sentences are
Q15: Since the main message of a negative-news
Q16: "I have received and read your letter
Q18: In some circumstances,placing a refusal in the
Q19: "We apologize for any inconvenience we may
Q20: In a credit refusal message,your main purpose
Q21: An effective counterproposal
A)can eliminate the need to
Q22: Exceptions to the use of inductive approach
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