Which department in the hotel would use social media applications for tracking guest communications through Facebook, Twitter, LinkedIn, YouTube, message boards, websites, and blogs?
A) housekeeping
B) maintenance
C) sales & marketing
D) registration

Question

Quizplus · Accepted Answer

The sales & marketing department in a hotel would use social media applications for tracking guest communications through various online platforms. This is because their primary role involves promoting the hotel, engaging with potential and current guests, and managing the hotel's brand presence online.

Which Department in the Hotel Would Use Social Media Applications