"Front"is the tem given to the entire desk and the reception area of the hotel; some properties even include the lobby.
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Q26: Aware that some guests are allergic to
Q27: Seeing-eye animals (dogs, monkeys, etc.) are admitted
Q28: Bellpersons should not address guests by name;
Q29: Baggage-in and baggage-out is an important money
Q30: Bells earn commissions from car-rental companies, event
Q32: "Rooming a guest"is the process by which
Q33: Bellhops are among the staff's most mobile
Q34: Most guests learn too late that using
Q35: Hotels have a legal right to ask
Q36: The lodging industry started late, but it
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