As part of the reorganization taking place in the lodging industry the reservations department of the individual hotel:
A) Is now headed by a vice-president
B) No longer reports to the rooms manager
C) Have essentially disappeared, having been replaced by Web sites
D) Has become more computerized
E) All of the above except B

Question

Quizplus · Accepted Answer

The reservations department in the lodging industry has become more computerized, reflecting broader trends in automation and the use of technology to streamline operations and improve customer service.

As Part of the Reorganization Taking Place in the Lodging