To make "empty minutes"pass quickly for guests waiting in line:
A) Post a sign telling how long before the end is reached
B) Show video clips on an overhead monitor
C) Have an employee "work" the line
D) Build a front-desk attraction; a big aquarium for example
E) All of the above

Question

Quizplus · Accepted Answer

All of these strategies help in making the wait seem shorter for guests by engaging them or providing information that helps manage their expectations about the wait time.

To Make "Empty Minutes"pass Quickly for Guests Waiting in Line