Mark Chacon is sending an application letter to the chief of staff at Baptist Hospital regarding an internship opening. Chacon explains his interest in the hospital and provides background information about his qualifications for the job. Chacon is involved in __________.
A) establishing a liaison role
B) encoding
C) decoding
D) dialoging

Question

Quizplus · Accepted Answer

Mark Chacon is involved in encoding because he is creating a message (the application letter) to communicate his interest and qualifications for the internship to the chief of staff at Baptist Hospital. Encoding involves converting thoughts or information into a message, which is exactly what Chacon is doing by writing the letter.

Mark Chacon Is Sending an Application Letter to the Chief