Which of the following business writing principles is important in e-mail messages?
A) Positive emphasis.
B) You-attitude.
C) Reader benefits, when appropriate.
D) All of the above.
E) Only A and B

Question

Quizplus · Accepted Answer

All of the principles listed are important in e-mail messages. Positive emphasis helps maintain a constructive tone, the you-attitude focuses on the reader's perspective and needs, and highlighting reader benefits can make the message more persuasive and engaging.

Which of the Following Business Writing Principles Is Important in E-Mail