If managers want to maintain an effective open-door policy,they must:
A)formalize the procedure and encourage employees to start at the top.
B)ensure that employees come to them only with job-related concerns.
C)emphasize that they can offer solutions only on an advisory basis.
D)encourage employees to voice their complaints and listen honestly to those concerns.

Question

Quizplus · Accepted Answer

Encouraging employees to voice their complaints and listening honestly to those concerns is the best way to maintain an effective open-door policy. This approach creates a culture of trust and openness, and it also allows managers to address issues before they become major problems. Formalizing the procedure and encouraging employees to start at the top can be helpful, but it's not as important as creating an environment where employees feel comfortable expressing themselves. Similarly, limiting discussions to job-related concerns and offering solutions only on an advisory basis can feel restrictive to employees and limit the effectiveness of the open-door policy.

If Managers Want to Maintain an Effective Open-Door Policy,they Must