Which if the following statements about financial performance measures on a balanced scorecard is not true?
A) No single financial measure captures all performance aspects of an organization.
B) Financial measures have reporting time lags that could hinder timely decision making.
C) Financial measures may not accurately capture the information needed for current decision making.
D) Financial performance measures typically include customer satisfaction and internal processes.

Question

Quizplus · Accepted Answer

Financial, customer satisfaction, and internal processes are three separate categories which are typically included in a balanced scorecard.

Which If the Following Statements About Financial Performance Measures on a Balanced