The four steps in the control process are establishing standards, monitoring performance, comparing performance against standards, and
A) brainstorming solutions.
B) including employee input.
C) reaching out to customers.
D) making autocratic decisions.
E) taking corrective action.

Question

Quizplus · Accepted Answer

The correct step in the control process after establishing standards, monitoring performance, and comparing performance against standards is taking corrective action. This involves implementing changes to address any discrepancies between actual performance and the established standards.

The Four Steps in the Control Process Are Establishing Standards