Implementation of TQM Programme has four Phases. What is the Sequence of these phases?
(i) Creation of Proper Cultural Environment for instituting statistical process control.
(ii) Actual applications of statistical process control to the problems of quality.
(iii) Use of Advanced Techniques to obtain optimum Results
(iv) Problem Solving
A)1, 2,3,4
B)2,1,3,4
C)1,4,2,3
D)4,2,3,1

Question

Quizplus · Accepted Answer

The correct sequence for implementing a Total Quality Management (TQM) program starts with creating a proper cultural environment (i), which is essential for the success of any quality initiative. This is followed by problem-solving (iv) to address immediate quality issues. Next, actual applications of statistical process control (ii) are implemented to manage and improve quality systematically. Finally, the use of advanced techniques (iii) helps in achieving optimum results, further enhancing the quality management process.

Implementation of TQM Programme Has Four Phases