The third building block of a quality improvement system is ________.
A) people
B) organizational learning and knowledge
C) closeness to customers
D) culture
E) information and finance
Correct Answer:
Verified
Q1: The first building block of a quality
Q3: The objective of a quality information system
Q4: Culture refers to the norms and beliefs
Q5: Closeness to customers involves the understanding of
Q6: Learning needs assessment, training design, and delivery
Q7: Quality improvement requires the interactions on a
Q8: A company's profitability is not affected by
Q9: People represent the core of a firm's
Q10: Evidence indicates that some employees will forgo
Q11: The second building block of a quality
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