A user reports that she cannot access a remote computer using a Remote Desktop connection. When you verify her network hardware in the Device Manager, you obtain the information shown in the image. Which of the following should you do to fix this problem?
A)Change the IRQ setting of the network adapter.
B)Change the IP address of the network adapter.
C)Reinstall Remote Desktop software package.
D)Enable the network adapter.

Question

Quizplus · Accepted Answer

To fix this problem, you should enable the network adapter.
Key Takeaway: A red X on a hardware resource indicates that the hardware is disabled. This image shows that the network adapter is disabled. Right-click and enable the adapter.

A User Reports That She Cannot Access a Remote Computer